{"id":27,"date":"2022-11-29T15:27:24","date_gmt":"2022-11-29T14:27:24","guid":{"rendered":"https:\/\/www.alupieces.fr\/?page_id=27"},"modified":"2023-02-07T10:35:34","modified_gmt":"2023-02-07T09:35:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.alupieces.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"27\" class=\"elementor elementor-27\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f69ac78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f69ac78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5288bd0\" data-id=\"5288bd0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-177b9d6 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"177b9d6\" data-element_type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.alupieces.fr\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-woocommerce.min.css?ver=1726038859\"><nav class=\"woocommerce-breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00961b2 elementor-widget elementor-widget-heading\" data-id=\"00961b2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Themes<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c3cb021 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3cb021\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7fc3df9\" data-id=\"7fc3df9\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8740ec elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"a8740ec\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>.elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:end;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:start;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}<\/style><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/info-and-delivery\/\" tabindex=\"-1\"><img decoding=\"async\" width=\"149\" height=\"120\" src=\"https:\/\/www.alupieces.fr\/wp-content\/uploads\/2022\/12\/livraison-3-1.png\" class=\"attachment-full size-full wp-image-1439\" alt=\"Logo representing a delivery lorry to illustrate the Info and deliveries section of the FAQ.\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/info-and-delivery\/\">Information and delivery<\/a><\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1afb61e\" data-id=\"1afb61e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" link=\"https:\/\/alupieces.fr\/connexion\/\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91619fb elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"91619fb\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/orders\/\" tabindex=\"-1\"><img decoding=\"async\" width=\"127\" height=\"126\" src=\"https:\/\/www.alupieces.fr\/wp-content\/uploads\/2022\/12\/livraison-4-1.png\" class=\"attachment-full size-full wp-image-1467\" alt=\"Logo showing a hand preparing an order box to illustrate the Ordering section of the FAQ.\" srcset=\"https:\/\/www.alupieces.fr\/wp-content\/uploads\/2022\/12\/livraison-4-1.png 127w, https:\/\/www.alupieces.fr\/wp-content\/uploads\/2022\/12\/livraison-4-1-100x100.png 100w\" sizes=\"(max-width: 127px) 100vw, 127px\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/orders\/\">Order<\/a><\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4e5b57e\" data-id=\"4e5b57e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" link=\"https:\/\/alupieces.fr\/connexion\/\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbd8a2d elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"bbd8a2d\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/returns-refunds\/\" tabindex=\"-1\"><img decoding=\"async\" width=\"140\" height=\"130\" src=\"https:\/\/www.alupieces.fr\/wp-content\/uploads\/2022\/12\/retour-2-1.png\" class=\"attachment-full size-full wp-image-1468\" alt=\"Logo representing the cardboard box used to pack a parcel to illustrate the Returns and Refunds section of the FAQ.\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/returns-refunds\/\">Returns <br>&amp; reimbursements<\/a><\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8735c58 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8735c58\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ca01f48\" data-id=\"ca01f48\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" link=\"https:\/\/alupieces.fr\/connexion\/\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5547794 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5547794\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/products\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"133\" height=\"129\" src=\"https:\/\/www.alupieces.fr\/wp-content\/uploads\/2022\/12\/outils-2-1.png\" class=\"attachment-full size-full wp-image-1470\" alt=\"Logo representing a tool to illustrate the Products and Advice section of the FAQ.\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/products\/\">Products &amp; advice<\/a><\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-dbd8767\" data-id=\"dbd8767\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" link=\"https:\/\/alupieces.fr\/connexion\/\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-537c6a5 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"537c6a5\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/payment-2\/\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" width=\"142\" height=\"112\" src=\"https:\/\/www.alupieces.fr\/wp-content\/uploads\/2022\/12\/paiement-2-1.png\" class=\"attachment-full size-full wp-image-1471\" alt=\"Logo representing a payment card for the Payment section of the FAQ.\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/www.alupieces.fr\/en\/faq\/payment-2\/\">Payment<\/a><\/h3><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-29673b4\" data-id=\"29673b4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Th\u00e9matiques Infos et livraisons Commmande Retours &#038; remboursements Produits &#038; conseils Paiement<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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