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Logo representing a delivery lorry to illustrate the Info and deliveries section of the FAQ.

Returns & refunds

You have the right to withdraw from this contract without giving any reason within fourteen days from the date of receipt of your order. For your convenience, we have extended this period to 30 calendar days. ( Download form here ) 

See General Terms and Conditions Article 12 Right of withdrawal / Return  

All our guarantees are specified in our GENERAL TERMS AND CONDITIONS (Article 10 Guarantees) 

Send us your request by e-mail to contact.alupieces@gmail.comWe'll get back to you as soon as possible. 

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